To report a street light outage, contact Jersey Central Power & Light Company’s automated reporting line at 1-888-544-4877

Street light outages can also be reported online at

  1. Select Jersey Central Power & Light
  2. Under ‘Outages’ click on ‘Report Streetlight Outage’

Please have the following information ready in advance:

  • Your name and telephone number in case more information is needed
  • Address where the streetlight is located – nearest house or business address, and nearest cross street
  • The number on the pole (located at eye-level on the pole)
  • What is wrong with the streetlight, i.e., damaged pole, light fixture broken, light on during the day, light flickers, light out.

Most streetlight outages can be repaired within a few days; however, sometimes the repairs can take longer if equipment needs to be replaced.

Jersey Central Power & Light
A FirstEnergy Company